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Sharon and Towsif Test
Kelly McCants Transcript
Kelly McCants Transcript
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Pdf Summary
Sharon Atterbury, a Senior Coordinator at the Heart Failure Society of America (HFSA), has submitted a support ticket to Impexium to address a request. The issue pertains to changing credits from CNE (Continuing Nursing Education) to NCPD (Nursing Continuing Professional Development) within Impexium, their Association Management System (AMS). Initially submitted on January 24, 2025, Sharon has been attempting to seek assistance with this request due to subsequent conflicts faced within their Learning Management System (LMS) and AMS.<br /><br />Despite contacting Impexium’s support and being assured assistance from Vincent, the issue has not been resolved. Sharon has followed up multiple times, including emails sent on January 27 and January 28, 2025, emphasizing the high importance of this request. Specifically, she highlights an upcoming education team meeting requiring this matter's resolution.<br /><br />In her communication, Sharon expresses urgency and seeks clarity on the expected response time from Impexium, indicating the need for prompt action to align their certification titles accordingly. Her emails illustrate attempts to ensure a necessary service change to better reflect the official nursing title they offer, emphasizing the offered credits, which include MOC, CME, CPE, AAPA, alongside CNE/NCPD.<br /><br />Sharon has escalated her query to all available contacts at Impexium, attaching related screenshots to substantiate her case, illustrating the detailed steps already taken to address the issue, yet a solution remains pending. This thread highlights the importance for organizations like HFSA to maintain accurate and current accreditation standards in their systems to remain compliant with professional development requirements.
Keywords
Sharon Atterbury
Heart Failure Society of America
Impexium
NCPD
CNE
Association Management System
Learning Management System
accreditation
professional development
support ticket
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